Refund Policy

Midlife Metabolism Institute LLC

Refund Policy

Last Updated: 8/29/2022

If you have an issue with ANY product please FIRST contact us at hello@kyrindunstonmd.com.

 

We offer a 30 day satisfaction guarantee on all of our products and online programs*.

 

Product Returns

 

Your satisfaction is important to us! We will work with you to help solve any issues you may experience concerning your order.

 

Should you need to return a product please note the following for all supplement returns:

 

Refunds will not be issued for returned product without a return authorization. 

Contact us at hello@kyrindunstonmd.com for return authorization before returning any products. 

Please also be sure to return your product within 14 days once authorization is given or it will not be accepted.

Supplements must be unopened and in their original packaging and not be expired.

We must be notified within 30 days or purchase that you would like to return the product so that we can issue a product return authorization. 

 

You must return the product to us at your own expense within 14 days of the product return authorization being issued.  Your refund amount will be equal to the original purchase price less shipping and handling.

 

Refunds will be issued in the same form of payment used for the purchase (less shipping fees). For example, if the item was purchased with a credit card, your credit will be issued to that same card.

Any item purchased at a sale price is a final sale and non-refundable.

 

Refunds will not be issued for returned product without a return authorization.

 

Contact us at hello@kyrindunstonmd.com for return authorization before returning any products. 

 

There are NO REFUNDS on free promotional books or the shipping costs associated with them.

 

Digital Product / Program Return Policy:

 

Our general policy for digital (non-physical) products and programs is a money-back guarantee for 30 days (based on purchase date). However, refund requirements may vary, so please check your product/program sales page for any specific refund limitations. Program-specific requirements are also noted below*.

 

If you are not completely satisfied with your purchase, please contact hello@kyrindunstonmd.com within the refund period for a return authorization, and once the product is returned you will receive a full refund or credit towards any other program or product.

 

Refunds will be made in the same form of currency used for the purchase. For example, if the item was purchased with a credit card, your credit will be issued to that same card.

 

You may not modify, transmit, publish, participate in the transfer or sale of, reproduce, create derivative works from, distribute, perform, display, or in any way exploit, any of the content provided by Dr. Kyrin Dunston or Midlife Metabolism Institute, in whole or in part, and more specifically, you will not print, copy, or ‘lend’ to any other person. By purchasing any eBook, product or program, you hereby acknowledge and agree to these terms.

 

Please note that it can take up to 10 business days for refunds to fully process.

 

No Returns will be accepted for ANY product without a return authorization. 

Return authorizations may be obtained from hello@kyrindunstonmd.com.

 

No refunds will be processed for ANY product until the package has been returned to us at our shipping facility, the address will be provided on your return authorization. 

 

Any insurance on returns is the responsibility of the purchaser.

Copyright © 2022 Midlife Metabolism Institute